RETURNS：
Goods should be returned in the same condition that you received them, with all tags still attached, in their original packaging, and with a valid receipt.
Any item that is soiled and/or damaged (including excessive odour of perfume or smoke) will not be refunded, and any items returned in this condition will be sent back to the original delivery address.
Our policy lasts 30 days from the day of purchase, or 14 days from the day on which the consumer acquires physical possession of the goods, whichever is greater. Unfortunately we can’t offer you a refund after this time.
If the item is faulty we may not require you to post it back.
Return/ exchange arrangement is agreeable via email by both parties.
Loss of Item Liability
Please be advised that we hold no liability for any lost-in-mail scenarios where normal postage is chosen. Registered/Courier mail is always strongly recommended to avoid complications.
The Company shall not be held responsible to any penalty charges incurred by the Courier companies or Singapore Post, and we are not liable for any consequences caused by the delay due to incorrect or incomplete address or information provided by the Customer that resulted in the delivery failure. Re-delivery fees and penalty charges (if any) shall be solely born by the Customer.
For return, please ensure that the product is sent back to us via traceable mode as we will not be responsible for any lost mail too.
